Booking & Cancellation policy

 By proceeding with my booking I confirm that I understand and agree to the following terms and condition

- All bookings require 30% deposit. Deposit are NON-REFUNDABLE under ANY CIRCUMSTANCES

- Deposits will be taken off remaining balance on the day of treatment.

- If you wish to reschedule your booking you must give a minimum of 48 hours otherwise you will lose your deposit therefore requiring another deposit for any other treatments booked. 

- Minimum of 48 hours for cancellation of a booking. Less than 48 hours notice will result in you losing your deposit.

- I understand that a request by the cardholder to the bank for a refund of the fees will result in an automatic denial of the claim.

- All clients must be 18 years old at the time of treatment.

- In the event a clinic is re-arranged or cancelled by HS Aesthetics that HS Aesthetics will not reimburse travel nor cover further expenses that may be incurred as a result.

- If you are not able to provide ID when asked we will not proceed with treatment and you will lose your deposit.

- We do not allow children in treatment rooms.

- We are not able to treat you if you have arrived more than 10 minutes late to your booking. You may be refused by the clinic and will loose your deposit.

- We are not able to treat those who are medically unfit for treatment this will be highlighted when medically forms are completed 

- We are not able to transfer bookings or deposits to another individual.

- I understand that I am unable to publish or discuss any negative content in relation to HS Aesthetics on the internet via social media or other. Failure to comply with this will result in court proceedings.

Whilst we fully appreciate that it is sometimes out of you control, please understand that we are very clear on our policies regarding booking fees and lateness. We make these policies very clear on our terms and conditions, which all patients must accept prior to booking.  We are a kind company, and if we are able to accommodate your booking safely, then we will do.   However, under no circumstances will we be pressured into treating late comers if we are rushed, short of time, or if it will cause a disruption to remaining patients or the rest of the day.   Please understand that we are a professional business and these treatments take time and precision. It is therefore at the technicians discretion as to whether it is safe and professional to go ahead in the time frame available.   In the event you are able to be seen, you will unfortunately loose your booking fee and you will be required to make a new booking. We therefore urge you to set off early, and make travel /  parking arrangements prior to your visit.   All decisions are made in the best interests of our patient and whilst we appreciate are policies are strict, they are a last case scenario. 

Thank you for your understanding 

HS Aesthetics x